Call Our Support

+44 (0) 20 8900 1200

Unit 8, Chancerygate, Business Centre

Stonefield Way, Ruislip, HA4 0JA


MON-SAT 08:00-18:00

Customs Clearance

This service is available for all your shipments both by Air and Sea. We take the hassle of customs clearance away from you so you can focus your time on your business. We have agents in other regions to help customers with custom clearance.


Does an importer/exporter have to undergo customs clearance?

The action of customs clearance is a compulsory process when a company ships internationally, whether by air or sea freight. The transporter has to acquire export clearance before any cargo can leave the port or airport of origin. Upon arrival at the destination country, import clearance is required before the freight can be delivered to the consignee..

What documents are needed for customs clearance?

As with the rest of our advice, documents can also be country or area-specific. Here we offer advice on the most universally important documents that customs authorities are most likely to request.

How can I find a customs broker?

The easiest option is to let your freight forwarder handle the customs clearance for you, a service for which you will need to pay a customs fee. Freight forwarders have licensed customs brokers all over the world to clear clients’ freight.

What is the advantage of using a Customs Broker?

The main task of your Customs Broker is to take care of all the details that facilitate the entry of your shipment. Many Brokers (our partnered Customs Borkers included) help clients decide on modes of transportation and appropriate carriers, a task which requires analyses of various points of data. 

What paperwork is required?
  • Bill of Landing. 
  • Commercial Invoice.
  • Packing List.
  • Total amount of the goods.
  • Detailed description of the goods. 
What is an import?

An import is defined as the movement of goods into the Solomon Islands from
outside territories for personal or commercial reasons. It is important to understand the differences in law for the treatment of regional imports.

What is customs clearance?

Custom clearance is a kind of permission that allows to import goods so that they can enter the country or to export goods so that they can leave the country. The custom clearance is given to a shipping agent to prove that all the applicable customs duties have been paid and the shipment has been approved.

How does paying the Sea / Airline work ?

We pay the Line on your behalf and include it in our final invoice to you.

How long do items take to clear UK customs?

We generally say that from your goods landing in the UK you’ll have them delivered to your door in about 7 days and the customs clearance is only a fraction of that time.